« Online browsing, offline browsing for MP3 players | Main | The drivers in Melaka »
July 07, 2006
Shopping experience and lack of product knowledge
I understand - it is difficult to know all the different products available in the market. The iPods, the iRivers, the Creatives, not to count all the PDAs available and the different types of computers. Products are different and they function differently.
But then, don't expect the consumer to know.
I went to a computer shop yesterday evening in Megamall because I saw the Creative Vision M in their window. The one, I wrote about yesterday.
It looked beautiful and I wanted the salesman to firstly show me the manual and, secondly, lead me through the product. Show me how it goes. What to press. I mean, even so the interface might be simple and can be understood intuitively, hey - not all customers are geniusses in understanding the products. I read reviews online, sure, but then, since everybody is different, it is our job to ask questions, and your job to help us through. Man, we can do it together, if need is.
The guy in the shop had no clue whatsoever. He even said that he lacks knowledge and that I have to check the manual, which, incidentally is on the software disk, and online for more information. When can I check the manual? When I have bought the product.
Shopping can be quite an experience, can it not?
Posted by Andreas at July 7, 2006 10:27 AM
Comments
U should have brought me with u. I am good at trial-n-error hehe... I love electronic gadgets.
Posted by: Nizar at July 8, 2006 03:49 PM
i have a value proposition for you. You buy first, then let me fiddle with it and then I teach you after say, one month. good rite? hehehe
Posted by: buaya69 at July 7, 2006 07:52 PM
Post a comment
Thanks for signing in, . Now you can comment. (sign out)
(If you haven't left a comment here before, you may need to be approved by the site owner before your comment will appear. Until then, it won't appear on the entry. Thanks for waiting.)