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April 24, 2006

Questions about training and coaching

I am simply curious and ran a couple of those questions with companies that use training- and workshop providers and coaches.

My simple question is - what are you looking for in a training- and workshop providers?

Most of the time, I heard "passion" - passion is important. Hence, the energy to convey learning and motivation and the enthusiasm they have for their job and topic.

Basically, this appears to be the entry ticket. What else is there? Costs? Knowledge transfer?

What are you looking for, you, who is reading this entry. You as someone who is hiring a training- and workshop provider, or as someone, whose training you would attend?

Secondly, and as a coach - what are you looking for in a coach? Would you actually hire someone as a coach whom you have never met? Or only met through the net and his or her webpages? Is there a level of trust that needs to be there immediately, or can that be developed in the first coaching or meeting session?

I am curious to receive responses to these questions. To get better, to learn more. To add value to my service offering! In the end - to serve my customers and clients better.










Posted by Andreas at April 24, 2006 04:04 PM

Comments

I was a seminar organiser in a training provider company before. We did not have our own in-house trainers so we sourced from outside. Let me just share with you some of my experiences. Basically cost is a factor for a lot of companies. Sadly, though training is so important, the budget for training is the first to go during bad times don't you agree? As for quality of the trainer, I would definitely say a good one is someone who is willing to share or to impart of his own experience and expertise. Once we hired a trainer who had no experience. I could see that he was even a little bit nervous during the first few sessions but he was always willing to share. He shared his own work experiences, he brought life samples that the participants could relate to and I saw his programmes growing in numbers (of participants) and he always had good feedback/reviews. Compare this with a very experienced speaker who merely came and delivered the same working papers for each and every other audience he had, I would surely go for the first one. When selecting trainers, we sometimes would pick those whom we've never met. Sometimes we get lucky, come across a good one and we can then establish a good working relationship with them but once we had one who came in half drunk during the morning session. Now that was a horror. So I would say, yes, people would select from webpages even if they have not met you but they stand a risk of getting a bad trainer that way. Word of mouth/a recommended resource would be the preferred choice.

Posted by: mumsgather at April 26, 2006 04:46 PM

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