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April 15, 2005
No SMS hotline anymore
I saw this yesterday in the New Straits Times and may be I have no clue what I am talking about. So please, if I get it wrong, just kick my butt.
There is this complaint line at the back of buses, taxis or lorries. People have the chance to complain, if the drivers drive ...., well, basically, uncivilised.
I complaint ones or twice, never got a feedback if anything happened. Would have been great, nevertheless.
They want to scrap the system - why?????
It is said that there are too many complaints. They expected to handle less than 150 SMS a day, and now, they receive 400.
Hello?? Hellllo? Don't the ones responsible drive car? Don't they read newspapers? Actually, I would expect 1,000 ++ of SMS per day, complaining about all those bad drivers.
Actually, I would have hoped for a thank you, we followed up your request, and this is what we have done!!!!
Commercial Vehicle Licensing Board (CVLB)chairman Baharom Mohamed says they want to install a new hotline soon.
What? For me, this is a way to tell the people - sorry, it is gone. Too many complaints as a reason to stop a service - what service is that? I would laugh, if I wouldn't think that this is so Un-WoW.
May be this is the reason why so many lorry drivers, bus drivers and taxi drivers drove that crazy today.
Posted by Andreas at April 15, 2005 10:44 PM
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Comments
Hello??? Thses jokers makes me mad.
Do you know about these SMS centres?
There are more codes involved rather than just to send to 32322 or something along taht line. For traffic yadda yadda is some codes that you have to enter before keying in the offender's email yadda yadda...
Stupid civil servants, where did thier brain go?
If it's going to be a hotline, it better be 24 hours now. Buggers!
Sorry, a little emotional about the road report thingy because they are usually there to please the voters, for election that is.
Posted by: EF at April 16, 2005 01:48 PM
which is why i haven't got a licence yet. hahaha. crazy malaysian drivers. customer service has never been malaysia's forte, has it? looks like Pak Lah still hasn't a lot of brainwashing to do. ;)
Posted by: Ivy at April 16, 2005 03:22 AM